What to Do When Your Car Breaks Down
Follow these safety steps when you’re stranded on the side of the road.
When a flat tire or vehicle breakdown disrupts your travel plans, take these precautions to help keep yourself and your passengers safe:
- Slow down gradually and carefully steer your vehicle into the breakdown lane, if present, or out of traffic to a nearby parking lot, exit ramp or the far right side of the road. At night, choose a well-lighted spot if possible.
- Once your car is out of traffic, remain inside with your seatbelt on, doors locked, windows rolled up and engine turned off.
- If you can’t remove your vehicle from the road, exit from the door facing away from traffic and stand a safe distance away. Never stand in front of or behind your car because you could be hit by another car or your own if someone veers to the side.
- Call roadside assistance or 911 for help.
- Activate your vehicle’s hazard lights and turn the dome light on if it’s dark outside. If you can safely do so, set out warning reflectors behind the vehicle or raise the hood and tie a bright piece of material to the antenna.
- If another driver offers assistance, roll down your window slightly to let that person know help is on the way. (If you haven’t been able to call for help, ask that person to do that for you.)
- Fix a flat tire or make other minor repairs only if you’re sure you can safely complete the task.
- Use extreme caution if you must go for help on foot. Attach a note to your car with your name, the date and details about your destination and passengers. Walk on the right side of the road, and never cross high-speed traffic lanes.
Advance PlanningHere are two steps you can take to prepare for, and possibly prevent, breakdowns:
- MetLife recommends equipping your car with an emergency kit that includes a first aid kit, flashlight, blanket, jumper cables, maps, a shovel, flares or warning triangles and a tire repair kit and pump.
- Perform regular maintenance on your vehicle and have your car serviced before road trips.