Welcome to MetLife, Your Life®

Let us help you face life's unpredictable situations with safety tips we've gathered from years of experience. Full of educational and seasonal information, our site will help you take care of your auto, home and safety needs. Plus, you can save money along the way.

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Your Auto

Keep your car in top condition with our seasonal tips and safety information. Find out what to do in emergency situations and how to deal with inclement weather that could affect your driving. We also answer common auto insurance questions.

Your Home

Keep your home safe with our maintenance tips and safety ideas. We offer guidance on what to do for regular upkeep of your home throughout the year. We also answer common home insurance questions.

Your Belongings

Take care of your valuables with our maintenance ideas and safety tips. We'll help you protect your favorite belongings indoors and out, including your technology, recreational, and home maintenance equipment. We also answer common insurance questions.

Your Protection

Keep your loved ones safe both online and offline with our helpful advice and information. Our articles can help you reduce your risk and raise your awareness about situations that can affect your personal and online safety, including identity theft protection.

Your Trusted Solutions

Conquer your to-do list with discounts and access to seasoned professionals for home repairs, renovations and household tasks.

About MetLife Auto & Home

As the nation's leading provider of employer-sponsored auto and homeowners insurance, MetLife Auto & Home insures nearly 1.7 million households countrywide. Our Claims promise is to be there when our customers need us most—providing superior insurance coverage with fewer gaps and surprises.

Videos

See our video collection to learn more about protecting your property and assets.

You’ve Received a Safety Recall — Now What?

Learn what to do if you are notified about a safety recall for your vehicle.

Safety Recall

To keep drivers safe, vehicles, tires and equipment can be recalled. Typically, a vehicle manufacturer initiates a recall voluntarily, though you may hear about a vehicle recall as a result of a National Highway Traffic Safety Administration (NHTSA) investigation or a court order. When a vehicle has a safety recall, the manufacturer is required to notify all vehicle owners about it. Your notification letter includes:

I just received a recall notice—what’s next? First things first: Don’t delay. When recalling a vehicle for safety reasons, manufacturers are required to fix the problem at no charge. Your manufacturer also can choose to replace your vehicle with a similar model or refund your purchase, accounting for depreciation.

It’s especially important to take immediate action if the safety-related defect could cause significant harm such as:

What if my vehicle is unsafe but I haven’t received a recall notice? The NHTSA evaluates consumer reports of vehicle safety issues. If enough consumers submit complaints about the same or similar issue, the NHTSA opens an official investigation. Here’s how to report safety issues:

The NHTSA doesn’t consider all defects safety related. Examples include malfunctioning air-conditioners, body panel rust, and ordinary wear and tear of equipment such as batteries and shock absorbers.

Regardless of whether your vehicle has a safety recall, the NHTSA recommends using its Recalls Lookup Tool at least twice per year. This tool searches for safety recalls based on your car or truck’s Vehicle Identification Number (VIN).

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