23 testimonials were found in this category.
It was such a pleasure dealing with your company and I have told so many people about your exemplary service and can’t praise your employees enough. In today’s world you don’t find many companies that really strive for customer service. Thank you again for making an awful situation so much easier to cope with. ... more
I wanted to thank you. Throughout this long process of addressing the damage done to our home you have been so patient and supportive of us. We cannot thank you enough for scheduling the many professionals who visited our home to remediate the initial damage and then assess the cost of repair work. ... more
From the moment we made the phone call to MetLife, it has been an efficient process. Within 48 hours, we had Susan visit my home. Susan is very professional with a pleasant demeanor. Susan’s understanding and reassurance has certainly made this easier for our family. ... more
From the start my wife and I had heard “horror stories” about insurance agents and claims immediately after we experienced our fire in June. Now, looking back, we realize how truly fortunate we were to have had the blessing to work with Keith. ... more
I can’t express enough gratitude to MetLife and Mike, my adjuster, for what you’ve all done for me since my condo burned down in October. Mike is an outstanding, kind, responsive, and knowledgeable employee. He has virtually been by my side every minute of this nightmare of the last 3 weeks. ... more
We had some water damage to our home and Joe contacted me within 24 hours to set an appointment to come by and evaluate the damage. His first priority was my family’s safety. Since this was our first-ever encounter with any insurance adjuster, we did not know what to expect. ... more